Our vacancies

Aim of the role: To support and empower our customers to increase their life skills

Location: Crystal Palace- Young peoples service

Contract: Permanent

Hours: 37.5 per week. Working on shift which is 5 days a week over a 7 day rota, including early mornings, evenings and weekends.

Benefits:

As part of your employment package with us, we offer:

a competitive salary, comprehensive training and development programme

25 days annual leave plus bank holidays, increasing each year to 30 days annual leave plus bank holidays after 5 years

option to buy or sell annual leave up to one week’s annual leave

a health cash plan providing cash back towards healthcare bills and other wellbeing benefits

occupational sick pay

contributory group pension scheme

free life assurance

cycle to work scheme and season ticket loans

About the Role

This service is an 80-bed service for single homeless people aged 18-30.

You will support the people we work with, our customers, to reach their potential and improve their quality of life through aspirational goal setting. You will engage with and empower them to:

Identify their strengths as part of our asset-based approach and identify their needs, opportunities, rights and responsibilities

Plan what they want to achieve and take appropriate action

Take part in activities and opportunities that generate aspiration and confidence

You will act as the link between the people we work with and a range of local authority, community and voluntary sector providers.

About You

As well as having experience of working with vulnerable people, you must have a clear understanding of why people become homeless, and the needs and challenges they face.

You will be required to take on a caseload of customers, with responsibility for key working, co-ordinating support packages and proactively ensuring all required tasks and activities are completed.

You will be part of a dedicated and supportive team, and so will need to demonstrate a positive and inclusive approach. You must be able to communicate clearly, both verbally and in writing, and be competent in the use of Microsoft Office Word and Excel applications.

About Evolve Housing + Support

Evolve is a leading homelessness charity in London, providing housing and support to over 2,000 people each year.

We believe in building on people’s strengths, aspirations and goals to help break the cycle of homelessness and help them move forward with their lives.

We offer a programme of support tailored to meet people’s individual needs, including housing, employment and skills training, mentoring and counselling. We work with young parents and children at risk of exclusion to build the skills and resilience that can help prevent homelessness. We campaign to end street homelessness. We build affordable homes to help people move on to an independent life.

Our mission is to help children, young people and adults who are homeless or at risk of homelessness reach their potential, and move on to live happy, fulfilled lives.

Your application

Evolve Housing + Support is an equal opportunities employer and encourages applications from all sections of the community, including people who have experienced homelessness themselves.

Please ensure that your answers give a clear outline of how your application meets the criteria for this job.

Permanent - 35.5 hours per week contract (Each night shift is 21:30hrs to 07.30hrs)

Closing date: 29th May 2022

Interviews: Week commencing 6th June 2022

No experience is necessary as full training and induction will be provided over a two week period which will be paid.

About the Role

This is an exciting opportunity to become part of the Evolve Housing + Support team. We operate homeless hostels and supported housing projects across four London Boroughs and our staff are essential in ensuring customers receive the highest quality service.

All of our projects operate over 24 hours a day, seven days a week including weekends and bank holidays. Our Night Concierge colleagues form a key part of us delivering safe, secure and supportive accommodation for vulnerable customers with complex needs. This is a rewarding and challenging role.

Our Night Concierge colleagues work within projects that provide accommodation delivering a high quality and responsive night service to Evolve Housing + Support customers and the community.

The role is varied, not only providing an essential front-of-house presence to our customers, but also carrying out health & safety checks and dealing with queries and complaints as they arise overnight.

We welcome applicants with no previous experience in the homelessness sector and provide relevant training. Our night working rotas fully promote work/life balance.

Evolve Housing + Support is committed to providing an outstanding service to our customers and communities and our concierge teams are an integral part of our service.

Offers of employment will be subject to a satisfactory Disclosure & Barring Service check.

We are looking for colleagues who can work four ten hour shifts on a rota which means you will work four shifts on and then have four shifts off – you will know your working pattern for the year in advance to allow you to plan and make the most of this great flexible working opportunity.

About You

You will have:

• Empathy towards vulnerable and homeless people and a passion to want to provide safe and secure accommodation to those most vulnerable in society.

• A positive and dynamic attitude to working at times in a challenging environment.

• Understanding of what delivering excellent customer service is

• Excellent communication skills required for shift handovers and email correspondence

• IT skills to log information on our customer database

• Ability to accurately recall and record information on incidents that occur for example medical emergencies, anti-social behaviour

• Awareness of Health and Safety to complete building safety checks and led on fire safety

Benefits include:

• Competitive salary,

• Comprehensive training,

• 26 days holiday per annum rising to 31 days with service,

• Occupational sick pay,

• Contributory group pension scheme,

• Free life assurance and

• Medical cash plan

About Evolve Housing + Support

Evolve Housing + Support work in the London Boroughs of Croydon, Lambeth, Merton and the Royal Borough of Kensington & Chelsea. We are the third largest provider of homelessness accommodation in London and work with people of all ages, providing housing, support and guidance to empower them towards independent living and to building a better life.

Your application

Evolve Housing + Support is an equal opportunities employer and encourages applications from all sections of the community, including people who have experienced homelessness themselves.

There are 4 questions as part of the application process and an up to date CV is also required. Please read the job description and person specification prior to submitting your application.

We look forward to hearing from you!

INDLOW

Support Assistant

Aim of the role: To support and empower our customers to increase their life skills

Salary: Part time salary £10,927 per annum

Full time salary £21, 854.00 per annum

Location: Kensington & Chelsea- Young Peoples Service

Contract: Permanent

Hours: 1x part-time vacancy to work every weekend and one weekday every 2 weeks. The shift comprises of alternate weekend shifts (Friday-Saturday-Sunday) 7am to 3pm The following weekend (Saturday-Sunday) will be a late shift 2pm-10pm.

Benefits:

As part of your employment package with us, we offer:

• a competitive salary, comprehensive training and development programme,
• 25 days annual leave plus bank holidays, increasing each year to 30 days annual leave plus bank holidays after 5 years
• option to buy or sell annual leave up to one week’s annual leave
• a health cash plan providing cash back towards healthcare bills and other wellbeing benefits
• occupational sick pay
• contributory group pension scheme
• free life assurance
• cycle to work scheme and season ticket loans

About the Role

The aim of the role is to support and empower our customers to increase their life skills, self-management, and confidence to successfully sustain independent living.

You will be part of a dedicated and supportive team, and so will need to demonstrate a positive and inclusive approach.

You will work alongside Support Worker colleagues to assess customer needs and risks and ensure our customers can thrive and achieve their potential.

About You

As well as having an interest in supporting vulnerable people to achieve independent living, you must have an empathetic approach and a clear understanding of why people become homeless, and the needs and challenges they face.

You must be able to communicate clearly, both verbally and in writing, and be competent in the use of Microsoft Office Word and Excel applications.

About Evolve Housing + Support

Evolve is a leading homelessness charity in London, providing housing and support to over 2,000 people each year.

We believe in building on people’s strengths, aspirations and goals to help break the cycle of homelessness and help them move forward with their lives.

We offer a programme of support tailored to meet people’s individual needs, including housing, employment and skills training, mentoring and counselling. We work with young parents and children at risk of exclusion to build the skills and resilience that can help prevent homelessness. We campaign to end street homelessness. We build affordable homes to help people move on to an independent life.

Our mission is to help children, young people and adults who are homeless or at risk of homelessness reach their potential, and move on to live happy, fulfilled lives.

Your application

Evolve Housing + Support is an equal opportunities employer and encourages applications from all sections of the community, including people who have experienced homelessness themselves.

Please ensure that your answers give a clear outline of how your application meets the criteria for this job.

Flexible working pattern i.e. can be over 4 or 5 days

We’re looking for an Advisor to join our Palmer House service and work closely with the team to think creatively in providing high quality support to single homeless people with complex support needs. You will work one to one with our customers and other external agencies to develop financial support strategies which enable them to sustain their tenancies and live independently.

We are seeking candidates who can make a difference in homeless people’s lives and who embrace the diversity of those we work with.

About the Role

• To minimise customer rent arrears by implementing the Rental Income Policy and working on a one to one basis with customers supporting them to manage their money and understand their financial responsibilities

• To promote financial inclusion through providing welfare and benefit advice, supporting customers in claiming the appropriate welfare benefits and managing their finances

• To liaise closely with the Housing Benefit department to ensure claims, backdates, overpayments and appeals are processed efficiently

About You

• You will be a dynamic, flexible and self-motivated individual

• You will have Previous experience of managing rent arrears in a social housing setting

• Experience of supporting vulnerable people to achieve independent living

• A clear understanding of why people become homeless, and the needs and challenges they face to sustain their tenancy

• Previous experience of providing basic welfare and debt advice

• Experience of working in partnership with Statutory and Voluntary Agencies to achieve a positive outcome for our customers

Benefits:

As part of your employment package with us, we offer:

• a competitive salary, comprehensive training and development programme

• 25 days annual leave plus bank holidays

• option to buy or sell annual leave up to one week’s annual leave

• a health cash plan providing cash back towards healthcare bills and other wellbeing benefits

• occupational sick pay

• contributory group pension scheme

• free life assurance

• cycle to work scheme and season ticket loans

• Working hours can be tailored to fit your individual needs

• Once confirmed in post you will be able to work one day a week from home

About Evolve Housing + Support

Evolve is a leading homelessness charity in London, providing housing and support to over 2,000 people each year.

We believe in building on people’s strengths, aspirations and goals to help break the cycle of homelessness and help them move forward with their lives.

We offer a programme of support tailored to meet people’s individual needs, including housing, employment and skills training, mentoring and counselling. We work with young parents and children at risk of exclusion to build the skills and resilience that can help prevent homelessness. We campaign to end street homelessness. We build affordable homes to help people move on to an independent life.

Our mission is to help children, young people and adults who are homeless or at risk of homelessness reach their potential, and move on to live happy, fulfilled lives.

Your application

Evolve Housing + Support is an equal opportunities employer and encourages applications from all sections of the community, including people who have experienced homelessness themselves.

Please ensure that your answers give a clear outline of how your application meets the criteria for this job.

INDLOW

Team Manager (2 roles)

Location: Beacon House and Burton White House, RB of Kensington & Chelsea

Salary: £34,967 per annum

Contract Type: Permanent

Position Type: Full Time 37.5 hours per week (Monday to Friday) occasionally expected to start early or work late as required and one week on-call per quarter.

Closing date: 22 May 2022

Interviews: Week Commencing 6 June 2022

Presentations: TBC

We’re looking for a Team Manager to join our Beacon House team and work closely with our Area Manager and Team Leader to think creatively to provide high quality accommodation based support to single homeless young people with complex support needs including , mental ill health, potential gang affiliation, those exploited in county lines, and other hard-to-reach groups. As well as working with colleagues in our services and across Evolve the Team Manager will work with the police, local authority and other external agencies to develop support strategies for our young people.

We are seeking colleagues who can make a difference in young people’s lives and who embrace the diversity of those we work with.

About the role:

· To provide a high quality accommodation based support service to single homeless young people with complex support needs in a busy site with multiple services.

· To lead and inspire colleagues, ensuring that they are supported to deliver the highest standards of service delivery to customers

· To maintain Health and Safety standards (including fire safety) of the site and the service

· To develop a “one team” culture and identity across the day and night colleague teams

· To develop a culture of reflective practice and an environment which is psychologically informed, for both customers and colleagues.

· To deliver a contract compliant service that meets key performance indicators and remains relevant to the Borough’s homelessness strategy.

· Sound financial management of the service budget

About you:

· As well as having experience of supporting vulnerable young people to achieve independent living, you must have a clear understanding of why young people become homeless, and the needs and challenges they face.

· You will be willing to engage in developing your own reflective practice and have the ability to support your team to develop their own.

· You will have experience of handling incidents involving Serious Youth Violence, Child Criminal Exploitation and/or Child Sexual Exploitation, in addition to working with young people with mental ill health or substance misusers.

· You will have experience of supporting colleagues to deliver the highest standards of service delivery to young people. Experience of effectively managing rent arrears and voids to maximise income.

· You will have maintained effective relationships with outside agencies including the police, social service and other statutory and voluntary agencies.

Benefits:

Competitive salary, comprehensive training and development programme, 25 days annual leave plus Bank Holidays, rising to 30 days after 5 years of service. occupational sick pay, contributory group pension scheme free life assurance, Cycle to work scheme, Tech scheme, Health insurance perks (medicash).

Evolve Housing + Support is an equal opportunities employer. We are committed to Diversity and Inclusion, we have an Equality, Diversity and Inclusion steering group and have engagement across the business. We encourage applications from diverse backgrounds, including people who have experienced homelessness to ensure our colleagues reflect the diversity of the people we support and society.

We particularly invite applications from Black, Asian and other ethnic backgrounds as well as people with disabilities who are underrepresented in our management team.

Senior Support Worker

Aim of the role: To support and empower our customers to increase their life skills

Location: Croydon- Adult services

Hours: 37.5 per week. Working on shift which is 5 days a week over a 7 day rota, including early mornings, evenings and weekends.

Benefits:

• As part of your employment package with us, we offer:
• a competitive salary, comprehensive training and development programme,
• 25 days annual leave plus bank holidays, increasing each year to 30 days annual leave plus bank holidays after 5 years
• option to buy or sell annual leave up to one week’s annual leave
• a health cash plan providing cash back towards healthcare bills and other wellbeing benefits
• occupational sick pay
• contributory group pension scheme
• free life assurance
• cycle to work scheme and season ticket loans

About the Role

You will support the people we work with, our customers, to reach their potential and improve their quality of life through aspirational goal setting. You will engage with and empower them to:

• Identify their strengths as part of our asset-based approach and identify their needs, opportunities, rights and responsibilities
• Plan what they want to achieve and take appropriate action
• Take part in activities and opportunities that generate aspiration and confidence

You will act as the link between the people we work with and a range of local authority and community and voluntary sector providers. You will also act as shift lead as well as coaching and supporting colleagues as required.

About You

As well as having experience of supporting vulnerable people to achieve independent living, you must have a clear understanding of why people become homeless, and the needs and challenges they face.

You will be required to take on a caseload of customers, with responsibility for key working, co-ordinating support packages and proactively ensuring all required tasks and activities are completed.

You will provide coaching and guidance to your colleagues to assist their professional development.

You will be part of a dedicated and supportive team, and so will need to demonstrate a positive and inclusive approach. You must be able to communicate clearly, both verbally and in writing, and be competent in the use of Microsoft Office Word and Excel applications.

About Evolve Housing + Support

Evolve is a leading homelessness charity in London, providing housing and support to over 2,000 people each year.

We believe in building on people’s strengths, aspirations and goals to help break the cycle of homelessness and help them move forward with their lives.

We offer a programme of support tailored to meet people’s individual needs, including housing, employment and skills training, mentoring and counselling. We work with young parents and children at risk of exclusion to build the skills and resilience that can help prevent homelessness. We campaign to end street homelessness. We build affordable homes to help people move on to an independent life.

Our mission is to help children, young people and adults who are homeless or at risk of homelessness reach their potential, and move on to live happy, fulfilled lives.

Your application

Evolve Housing + Support is an equal opportunities employer and encourages applications from all sections of the community, including people who have experienced homelessness themselves.

Please ensure that your answers give a clear outline of how your application meets the criteria for this job.

Location: Upper Norwood- Young People Service

Contract: Permanent

Hours: 37.5 hours per week, working Monday to Friday

Benefits:

As part of your employment package with us, we offer:

• a competitive salary, comprehensive training and development programme,
• 25 days annual leave plus bank holidays, increasing each year to 30 days annual leave plus bank holidays after 5 years
• option to buy or sell annual leave up to one week’s annual leave
• a health cash plan providing cash back towards healthcare bills and other wellbeing benefits
• occupational sick pay
• contributory group pension scheme
• free life assurance
• cycle to work scheme and season ticket loans

Aim of the role:

To act as central point of contact for the service by providing a professional and welcoming environment to contractors and visitors

Maintaining administrative tasks to ensure the efficient running of hostel activities

To provide administrative services to the team and be responsible for the smooth day to day running of the reception and team office.

Supporting the team by performing administrative tasks within the service and updating external data base.

About the service

Our centre is a supported housing service for 18-30 year old single homeless people with support needs. Low to medium support needs (although those with higher needs will be considered on an individual basis). Support needs may include substance misuse, mental health, offending, NEET and gang affiliations.

We support single male and female customers who are homeless or have housing needs.

About You

The role requires excellent administrative and organisational skills, you will need to be proficient in MS Office. Customer service is also extremely important as we work with very vulnerable young people. Excellent Interpersonal skills are key to this role in order to support the team and our customer’s.

You must be able to multitask, as Fitze Millennium Centre is a busy service and each day comes with different challenges. You will need to be able to demonstrate how to deal with challenging behaviour, while remaining professional and calm in a supportive team.

About Evolve Housing + Support

Evolve is a leading homelessness charity in London, providing housing and support to over 2,000 people each year.

We believe in building on people’s strengths, aspirations and goals to help break the cycle of homelessness and help them move forward with their lives.

We offer a programme of support tailored to meet people’s individual needs, including housing, employment and skills training, mentoring and counselling. We work with young parents and children at risk of exclusion to build the skills and resilience that can help prevent homelessness. We campaign to end street homelessness. We build affordable homes to help people move on to an independent life.

Our mission is to help children, young people and adults who are homeless or at risk of homelessness reach their potential, and move on to live happy, fulfilled lives.

Your application

Evolve Housing + Support is an equal opportunities employer and encourages applications from all sections of the community, including people who have experienced homelessness themselves.

Please ensure that your answers give a clear outline of how your application meets the criteria for this job.

Aim of the role: To support and empower our customers to increase their life skills

Hours: This is a part time position working 15 hours a week or 22.5 hours a week. Shift pattern: Early shift 7am-3pm or Late shift 2pm-10pm

Salary: 15 Hours per week £8742 22.5 hours per week £13,113.00

Benefits:

As part of your employment package with us, we offer:

• a competitive salary, comprehensive training and development programme,
• 25 days annual leave plus bank holidays, increasing each year to 30 days annual leave plus bank holidays after 5 years
• option to buy or sell annual leave up to one week’s annual leave
• a health cash plan providing cash back towards healthcare bills and other wellbeing benefits
• occupational sick pay
• contributory group pension scheme
• free life assurance
• cycle to work scheme and season ticket loans

Add about the service and the role expectations

Alexandra House is a 80-bed service for adult from the age of 18-65 with a range of support needs, some of which are complex. The role will require you to work alongside our customers, as part of a multi-disciplinary team, to help identify their strengths and skills so they can achieve their goals and aspirations. Managing all aspects of service delivery, including casework management, the daily running of busy hostels and promoting an inclusive and empowering culture.

You will support the people we work with, our customers, to reach their potential and improve their quality of life through aspirational goal setting. You will engage with and empower them to:

• Identify their strengths as part of our asset-based approach and identify their needs, opportunities, rights and responsibilities
• Plan what they want to achieve and take appropriate action
• Take part in activities and opportunities that generate aspiration and confidence

You will act as the link between the people we work with and a range of local authority, community and voluntary sector providers.

About You

As well as having an interest in supporting vulnerable people to achieve independent living, you must have a clear understanding of why people become homeless, and the needs and challenges they face.

You must be able to communicate clearly, both verbally and in writing, and be competent in the use of Microsoft Office Word and Excel applications.

About Evolve Housing + Support

Evolve is a leading homelessness charity in London, providing housing and support to over 2,000 people each year.

We believe in building on people’s strengths, aspirations and goals to help break the cycle of homelessness and help them move forward with their lives.

We offer a programme of support tailored to meet people’s individual needs, including housing, employment and skills training, mentoring and counselling. We work with young parents and children at risk of exclusion to build the skills and resilience that can help prevent homelessness. We campaign to end street homelessness. We build affordable homes to help people move on to an independent life.

Our mission is to help children, young people and adults who are homeless or at risk of homelessness reach their potential, and move on to live happy, fulfilled lives.

Your application

Evolve Housing + Support is an equal opportunities employer and encourages applications from all sections of the community, including people who have experienced homelessness themselves.

Please ensure that your answers give a clear outline of how your application meets the criteria for this job.