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Ingram Court

Based in Croydon, this service can accommodate 44 young people with a range of support needs.

In the last year:

86%

of customers who needed to obtain paid work did so

93%

of customers who needed to take part in education or training did so

84%

of customers needing to improve their management of mental health did so

Ingram Court consists of an assessment centre, and a main supported housing service made up of shared flats and communal spaces including a large garden, computer room and gym.

Customers are referred to the assessment centre by Croydon Council and the Turnaround Centre, and stay for up to 12 weeks whilst their needs are assessed and a plan is devised for them. They then move to other accommodation in the borough or into the main supported housing service on site. We also do family mediation, to enable young people to return to their family home if possible.

Young people stay at Ingram Court for up to two years. When they move in we work with them to assess their needs, choose their support worker and plan 1:1 sessions. This approach enables them to identify their own strengths and skills, and build a plan based on their specific goals.

We help customers to build independent living skills like cooking, budgeting, developing routine and fostering positive relationships. We also encourage physical activities like sports and yoga.

Education, training and employment opportunities are built around people’s individual circumstances. We offer advice, we signpost to learning courses, and we connect costumers to volunteer or employment opportunities. We also look at underlying barriers to these things such as physical health needs, mental health issues or offending histories. This work is supported by other specialist agencies including St Giles Trust, Airsport, and Business and Education London South (BELS).

When customers are ready to move on, we help them to do so. That might mean returning to their family home, moving to less supported accommodation, or finding independent housing in the private rented sector.

It's only been good since I moved to Ingram Court. Since I've been living there I feel more independent, staff there have helped me value my time and manage my finances. There's been a big difference since living there. Ingram felt like my home and that the staff were my family. If I needed any advice my support worker was always there for me and made me feel welcome.

Megan, a customer from Ingram Court

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