Based in Upper Norwood, this service supports 80 single homeless young people from 16 years of age with a range of support needs.
of customers maximised their income
of customers established contact with friends and family
of customers secured settled accommodation
Customers are referred to Fitze Millennium Centre by Croydon Council and customers stay up to one year on average. When customers move in we empower them to make decisions about their support, including choosing their Support Worker and times of 1:1 sessions. Our person centred approach enables customers to identify their existing strengths and skills so they can achieve their goals and aspirations. We also believe customers can move beyond their current support needs and achieve their full potential by developing new skills and accessing opportunities.
Whilst at Fitze Millennium Centre, customers engage in developing life and independent living skills including developing routine and structure, fostering positive relationships, and cooking. Our Rent and Income Advisors provide finance related support on paying rent, budgeting for day-to-day living, saving, and maximising income.
Support into education, training or employment is tailored to individual needs, circumstances and goals on various levels. This includes initial advice, signposting to adult learning courses and support to access volunteering roles. Employment opportunities are also promoted through the Customer Employment Partnership . Customers are also supported to look at any underlying barriers to this, such as offending histories. This work is complemented by joint working with specialist agencies such as Turning Point, Lantern Hall, and Mind.
30 of the 80 rooms are designated as step down for those who have successfully developed life and independent living skills and are looking to move on. Once customers are ready to move on, our Resettlement Workers support them to develop tenancy sustainment skills and look for independent accommodation (usually shared housing in the private rented sector).
Fitze Millennium Centre is a newly built high specification building which opened in February 2015, replacing Knights Millennium Foyer. The building is named in honour of our former Chair David Fitze, who stepped down in 2014 after 18 years on our Board. Accommodation consists of studio flats and there is a recreational area, computer room, and garden available to all customers.
If you would like to support Fitze Millennium Centre, find out more here.
Before I moved in I had been homeless for three months, including sofa surfing, because of family breakdown. I worked throughout this time and managed to not let my accommodation issues affect work, but being here finally gave me somewhere comfortable and stable to be. I used my time at Evolve to better myself and get my life back on track. I’m currently training as an Apprentice Support Worker at Thames Reach and my biggest achievement so far has been moving out into my own place.
Sasha, a customer of Fitze Millennium Centre
*of those who left the service and needed support in this area.