What to do if you are homeless or about to become homeless in London

If you are homeless or worried that you are about to be, there is help and support available.

Firstly, go to your Local Authority or Council and ask to talk to someone in the Housing Department. The contact details of Local Authorities can be found on the Gov.uk website. You may be eligible for temporary accommodation, or be referred to a housing charity like us for accommodation and support.

If you are being evicted or facing the threat of eviction, you can contact a local Citizens’ Advice Bureau who will give you information on what to do next. In addition you can contact Shelter on 080 8800 4444; they can give wide-ranging advice depending on your situation.

If you are outside of London it is best to seek support from your local council rather than traveling to London. Demand for accommodation is very high, and local authorities prioritise help for local people who have a connection to their borough.

If you think you are about to become homeless, it is generally advisable to focus on maintaining your current tenancy, rather than risking homelessness.

We can only work with people referred to us from our local authorities. That means we cannot take self-referrals over the phone or in person. If you are homeless in one of the boroughs we work in, please contact your Local Authority. They will refer you to the most appropriate service, but that will not necessarily be an Evolve service.

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