Volunteer opportunities

Customer Reception Volunteer

Closing dateTBC

Evolve is a leading homelessness charity in London, providing housing and support to over 2,000 people each year.

We believe in building on people’s strengths, aspirations and goals to help break the cycle of homelessness and help them move forward with their lives.

A key part of our service is our busy reception areas, which are often one of the main interactions customers will have with staff day to day.

We are looking for volunteers who will be able to support customers and staff in our services reception areas, support customer involvement activities and help customers attend health services and appointments.

The role is flexible however once a timetable is agreed we would like volunteers to be able to maintain their schedule.  We suggest at least once a week or once a fortnight for a day or half a day.

The Customer Support & Admin Volunteer will:

• Create an environment where customers feel safe and comfortable to talk about their wellbeing.
• Support the reception areas in the service, help with enquiries, complaints, information requests, and signposting customers to existing services.
• Prompt and help customers pay bills and service charges.
• Maintain records on inform
• Debrief with staff about the wellbeing of customers.
• Complete inductions and any necessary training
• Work with other staff as necessary
• Support the work of Evolve

This role would suit you if you are:

• Flexible and adaptable
• A strong communicator
• Able to work with individuals with multiple needs
• Are interested in, and committed to, making a lasting difference to lives and communities

The following skills, experience and qualities would be preferable, but they are not essential:

• Experience of working with individuals with multiple needs
• Experience of working in the health and social care settings
• Experience of working in housing and or homelessness settings

As a volunteer with Evolve Housing + Support, you will be able to access:

• Experience working within the charity sector
• A full, site-specific induction
• Ongoing supervision and support from Project Staff
• Travel expenses within zones 1-6 (or as otherwise agreed) and lunch expenses if working over 4 hours per day

This role involves regulated activity with adults, supporting the mental health and wellbeing of customers, helping pay bills and conveying them to health services and as such will require a DBS and suitable references.

Location East Croydon

Salary Volunteer

Gardening Volunteer

Closing dateTBC

Evolve is a leading homelessness charity in London, providing housing and support to over 2,000 people each year. We believe in building on people’s strengths, aspirations and goals to help break the cycle of homelessness and help them move forward with their lives.

Providing a range of activities and opportunities for customers to be involved and run activities in the place where they live, allowing customers to be more active, make connections and feel comfortable is a key way to support their mental health and wellbeing.

More activities provide customers opportunities to learn new skills, socialise, be active, reduce isolation and improve wellbeing and mental health.

Supporting our customers in transforming and maintaining the communal garden areas can allow customers to have open conversations about their wellbeing and mental health in a relaxed and safe environment.

The role is flexible however once a timetable is agreed we would like volunteers to be able to maintain their schedule. We suggest once a week or once a fortnight for a morning or afternoon, which might include prep time, activities, tidying up and debriefing with staff.

The Gardening Volunteer will:

• Support our customers in transforming the communal gardens
• Build and maintain vegetable and herb plots with customers
• Make the garden are more useful and productive space for everyone
• Debrief with staff after an activity about the wellbeing of customers.
• Work with customers and staff to help prepare, run and tidy away activities.
• Encourage customers to take ownership of activities and support them to run activities themselves.
• Make a note of who attended activities.
• Complete inductions and any necessary training
• Work with other staff as necessary
• Support the work of Evolve

This role would suit you if you are:

• Flexible and adaptable
• Organised, punctual and reliable – our customers respond to consistency
• A strong communicator
• Able to work with individuals with multiple needs
• Able to encourage and motivate others
• Are interested in, and committed to, making a lasting difference to lives and communities

The following skills, experience and qualities would be preferable, but they are not essential:

• Experience of working with individuals with multiple needs
• Experience of working in the health and social care settings
• Experience of working in housing and or homelessness settings

As a volunteer with Evolve Housing + Support, you will be able to access:

• Experience working within the charity sector
• A full, site-specific induction
• Ongoing supervision and support from Project Staff
• Travel expenses within zones 1-6 (or as otherwise agreed) and lunch expenses if working over 4 hours per day

This role involves regulated activity with adults, supporting the mental health and wellbeing of customers and as such will require a DBS and suitable references.

Location East Croydon

Salary Volunteer

Breakfast Club Volunteer

Closing dateTBC

Evolve is a leading homelessness charity in London, providing housing and support to over 2,000 people each year.

We believe in building on people’s strengths, aspirations and goals to help break the cycle of homelessness and help them move forward with their lives.

We are looking for volunteers want to work alongside our support team to provide a regular breakfast and social session for customers.

We are looking for someone who can do a regular Wednesday morning from 9am- noon.

The Breakfast Club Volunteer will:

• Set up and run a weekly breakfast club.
• Support customers to buy ingredients
• Work together with customers to prepare and serve a nutritious breakfast.
• Pack up and clean up after breakfast club.
• Maintain records of those attending.
• Complete inductions and any necessary training
• Work with other staff as necessary
• Support the work of Evolve

This role would suit you if you are:

• Flexible and adaptable
• A strong communicator
• Able to work with individuals with multiple needs
• Are interested in, and committed to, making a lasting difference to lives and communities

The following skills, experience and qualities would be preferable, but they are not essential:

• Experience of basic cooking skills
• Experience of working with groups of people.
• Experience of working with individuals with multiple needs
• Experience of working in housing and or homelessness settings

As a volunteer with Evolve Housing + Support, you will be able to access:

• Experience working within the charity sector
• A full, site-specific induction
• Ongoing supervision and support from Project Staff
• Travel expenses within zones 1-6 (or as otherwise agreed) and lunch expenses if working over 4 hours per day

This role does not include regulated activities but will require suitable references.

Location East Croydon

Salary Volunteer

Activities + Wellbeing Volunteer

Closing dateTBC

We believe in building on people’s strengths, aspirations and goals to help break the cycle of homelessness and help them move forward with their lives.

A key way to support positive mental health and wellbeing is for us to be able to provide a range of activities and opportunities for customers to be involved in, run activities in the place where they live, allow customers to be more active, make connections and feel comfortable with the present and more confident about the future.

More activities provide customers with opportunities to learn new skills, socialise, be active, reduce isolation and improve wellbeing and mental health.

Taking part in activities can also allow customers to have open conversations about their wellbeing and mental health in a relaxed and safe environment.

The role is flexible however once a timetable is agreed we would like volunteers to be able to maintain their schedule as customers can quickly lose interest if advertised activities are not run.

We suggest once a week or once a fortnight for around 2-3 hours, which might include prep time, activities, tidying up and debriefing with staff.

We are looking for volunteers in various locations across South and West London.

The Wellbeing & Activities Volunteer will:

• Work with customers and staff to identify a regular activity that can be run or support existing activities that are already running.
• Work with customers and staff to help prepare, run and pack away activities.
• Encourage customers to take ownership of activities and support them to run activities themselves.
• Create an environment where customers feel safe and comfortable to talk about their wellbeing in a relaxed environment.
• Support the signposting of customers to existing services that might support their mental health and wellbeing.
• Debrief with staff after an activity about the wellbeing of customers.
• Keep an attendance list.
• Complete an Evolve induction and any necessary training.
• Support other staff as necessary.
• Support the work of Evolve.

This role would suit you if you are:

• Flexible and adaptable
• A strong communicator
• Able to work with individuals with multiple needs
• Are interested in, and committed to, making a lasting difference to lives and communities

The following skills, experience and qualities would be preferable, but they are not essential:

• Experience of working with individuals with multiple needs and/or the health and social care settings
• Experience of working in housing and or homelessness settings
• You could have skills and experience of working with others that could include nutrition, cooking, barbering, boxing, exercise, yoga, meditation, alternative therapies, anger management, confidence building, art, crafts… We are open to your suggestions around what you have to offer.

As a volunteer with Evolve Housing + Support, you will be able to access:

• Frontline experience within the charity sector
• A full, site-specific induction
• Ongoing supervision and support from Project Staff
• Travel expenses within zones 1-6 (or as otherwise agreed) and lunch expenses if working over 4 hours per day

This role involves regulated activity with adults by supporting the mental health and wellbeing of customers and as such will require a DBS and suitable references.

Location South London

Salary Volunteer

Public Collections Volunteer

Closing dateTBC

We have a fantastic opportunity for individuals to get involved with raising money for vulnerable homeless people in London.

As a collection volunteer you will be supporting the fundraising team to not only raise money but also raise awareness about our services across London. You will have the opportunity to collect at various locations across London Boroughs.

As part of the team you will be able to choose a location and a time slot, where you will have the chance to encourage the community to donate to us using the collection materials provided.

How much time will you need to give?

Generally we would require you to fill a two  hour slot. If you are not able to commit to the full two hours, other arrangements can be discussed. More information on timings will be provided prior to the event taking place to give you time to decide what time you can donate to us.

You can collect and fundraise with us as a one off experience or you can be a part of the team on a regular basis. If you would like to be a regular volunteer, we can add you to our database of volunteers and keep you updated with events that are happening throughout the year that you can get involved with.

Is this the role for you?

You don’t need any specific qualifications to volunteer with us however, this role will be ideal for you if you are happy and confident to chat to people in the community, are passionate about raising money and awareness for people who are experiencing homelessness and are keen to help fundraise in either in your local area or across London Boroughs.

What support will you get?

When volunteering with us you will become a part of our vibrant and dynamic team where you will receive ongoing support from our fundraisers and Volunteer Advisor throughout your time with us to ensure that you are getting the most out of your experience!

Location South London

Salary Voluntary