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13 March
18 March
20 March
23 March
24 March
25 March
30 March
13 April
17 April
24 April
07 May
08 May
04 June
12 June
22 June
13 July
27 July
25 September
19 October
03 November

13 March

To protect and reassure our staff, we immediately committed to paying full pay for any and all absences related to coronavirus

18 March

Launched the Covid-19 Emergency Appeal for homeless people in our services.

Wrote to all our homeless residents about Covid-19.

  Issued Infection Control Guidance to support staff to work safely.

 

20 March

Closed head office and informed staff from central teams to work from home. 

Updated staff on access to schools for key workers.

Launched emergency fundraising appeal.

23 March

Official UK lockdown announced.

Stopped all visitors/guests/non-essential visitors from entering our services 

Provided information on priority access to shops for our key workers.

Contacted Local Authority partners to arrange parking for staff who can drive to work in order to avoid public transport.

First virtual board meeting.

24 March

Letter issued to all staff confirming their role and that they are essential workers.

Flow chart distributed to homelessness services on managing symptoms.

25 March

Amended our resident database to enable the recording of Covid-19 related concerns.

Stopped bank workers covering shifts in different services/moving between services.

Issued advice to teams on supporting residents who use substances.

30 March

Increased Leadership Team meetings to three times a week and all Managers’ meetings to twice a week.

Issued guidance for high risk staff.

13 April

Redeployed colleagues with customer support experience to cover shifts in services.

17 April

Staff were furloughed where appropriate to protect them, the organisation and our homeless residents.

Resources for staff on wellbeing developed and shared.

Began working with Local Authority partners on managing residents who refuse to comply with self-isolation and social distancing.

24 April

Started ‘Cheer for Colleagues’ to highlight their incredible work.

Made information about testing for staff available.

07 May

Launched video updates from Leadership Team and sent to all staff with essential information from Government and new guidance.

08 May

Four members of the Leadership Team cover shifts on the bank holiday to reduce agency spend and support colleagues in services.

Communicated with colleagues who have experience of working with our homeless residents to cover shifts in services with high absences.

04 June

Amended our policy and procedures to change working practices. This ensured staff and residents were kept safe. 

12 June

Our Health + Wellbeing team issued information, guidance, advice and tips for colleagues on how to deal with bereavement.

22 June

Provided free in-house weekly yoga lessons to colleagues.

 

13 July

Started the process of conducting individual risk assessments for everyone in the organisation.

27 July

Issued guidance on self-isolation and quarantine rules for colleagues returning from holidays abroad.

Extended our head office closure, and reminded colleagues of infection control in services.

25 September

Issued guidance for colleagues on getting a flu vaccination.

19 October

Sent information on Tier 2 in London to staff.

03 November

Reiterated Government message on national Lockdown.

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